This Privacy Policy explains how Revikarma (“Company,” “we,” “us,” or “our”) collects, uses, and safeguards personal information when you access or use our website, software platform, and related services (collectively, the “Service”).
By using the Service, you acknowledge that you have read and understand this Privacy Policy.
1. Company Information
Revikarma United States (Florida)
2. Definitions
Personal Data – Information that identifies or reasonably relates to an identifiable individual
Sensitive Personal Information – Information such as precise location, login credentials, or communications content, as defined by applicable law
Customer Data – Data submitted to the Service by our business customers
Service Providers / Sub-processors – Providers that process data on our behalf for operational purposes (e.g., hosting, analytics, SMS delivery)
Usage Data – Automatically collected technical data
You – An individual or entity using the Service
3. Information We Collect
A. Information You Provide Directly
Name
Email address
Phone number
Business name and contact details
Account credentials
Support communications
B. Customer Data Submitted by Clients Our business customers may upload or input their customers’ contact information (e.g., name, phone number, email) for legitimate business purposes such as review requests, service notifications, or customer outreach.
C. Automatically Collected Information
IP address
Browser type and version
Device identifiers
Pages visited and usage patterns
Date/time stamps
Referring URLs
4. Cookies & Tracking Technologies
We use cookies and similar technologies for:
Essential platform functionality
Security and fraud prevention
Analytics and performance monitoring
Preference storage
You may disable cookies via your browser, but some features may not function properly.
5. How We Use Personal Data
We use information to:
Provide and operate the Service
Authenticate users and manage accounts
Send SMS, email, and in-app communications
Respond to support inquiries
Analyze usage and improve features
Comply with legal obligations
Protect the rights, safety, and property of Revikarma
6. Communications (SMS, Phone & Email)
SMS & Phone (TCPA Compliance) By providing your phone number, you consent to receive calls or text messages related to Service functionality, review requests, or account activity.
Message frequency may vary
Message and data rates may apply
Reply STOP to opt out at any time
Consent is not a condition of purchase
Email (CAN-SPAM Compliance) Marketing emails include an unsubscribe option. Transactional or service-related messages may still be sent as required.
7. How We Share Your Information
No Sale or Marketing Sharing
Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Service Providers / Sub-processors We may share personal data with Service Providers / Sub-processors only to operate the Service, such as hosting, analytics, SMS delivery, or email communications.
Legal & Compliance We may disclose personal data when required by law, in response to legal process, or to protect rights, property, or safety.
Business Transfers In the event of a merger, acquisition, or sale of assets, personal data may be transferred, excluding text messaging originator opt-in data and consent.
8. Data Processing Roles
Revikarma acts as a Data Processor for Customer Data
Business customers act as Data Controllers
If you received a message through our platform on behalf of a business, privacy requests should be directed to that business. We assist customers in meeting their legal obligations.
9. Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes other than providing the Service, securing accounts, or complying with legal requirements.
10. Data Retention
We retain Personal Data only as long as reasonably necessary to:
Provide the Service
Comply with legal and regulatory obligations
Resolve disputes
Enforce agreements
Retention periods vary by data type and purpose.
11. Data Security & Breach Response
We use commercially reasonable safeguards, including:
Secure infrastructure and access controls
Encryption where appropriate
Vendor risk assessments
Internal data access limitations
In the event of a data breach, we will notify affected parties and authorities as required by applicable law.
12. Privacy Rights (U.S. States)
Depending on your state of residence (including Florida, California, Virginia, Colorado, Connecticut, and Utah), you may have the right to:
Access your personal data
Delete personal data
Correct inaccuracies
Opt out of certain processing
Limit use of sensitive data
Not be discriminated against for exercising rights
Request Verification We may verify your identity before fulfilling privacy requests.
California Residents (CCPA/CPRA) Revikarma does not sell or share personal information as defined by California law.
13. Automated Decision-Making
Revikarma does not use automated decision-making or profiling that produces legal or similarly significant effects.
14. Do Not Track
Our Service does not respond to “Do Not Track” signals due to the lack of an industry standard.
15. International Transfers
If you access the Service from outside the U.S., your data may be processed in the United States, where data protection laws may differ.
16. Children’s Privacy
The Service is not intended for children under 13, and we do not knowingly collect data from children.
17. Third-Party Links
We are not responsible for the privacy practices of third-party websites or services linked from our platform.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates become effective when posted, with the revised date shown above.
